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Microsoft UC Technical Articles

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Skype

Skype for Business Updates

Jeff Schertz May 16, 2016 28 Comments

By popular request here is an updated article, similar to that of the living Updating Lync 2013 article, which will track the various Skype for Business client and server updates. …

Poly

Updating Polycom Trio Firmware

Jeff Schertz Dec 28, 2015 168 Comments

On the heels of the recent release of the Polycom RealPresence Trio 8800 comes the first firmware upgrades.  In the same fashion as previous articles on this blog covering various…

Lync

Lync Phone Edition and Public Certificates

Jeff Schertz Oct 28, 2014 15 Comments

This article aims to serve two purposes.  Firstly, as a reminder to always keep Lync Phone Edition (LPE) devices updated and not to grow lackadaisical regarding the routine administrative tasks…

Poly

Updating CX5100 and CX5500 Firmware

Jeff Schertz Sep 21, 2014 46 Comments

An earlier article entitled Polycom CX5100 for Lync 2013 introduced the newest RoundTable device for Lync, briefly discussing the firmware update process.  As this product was brand new at the…

Lync

Updating Lync 2013

Jeff Schertz Aug 20, 2014 38 Comments

Upon looking at visitor statistics for this blog one of the reoccurring trends is the amount of traffic to articles like Updating Lync Phone Edition Devices after Microsoft releases a…

Poly

Updating Polycom VVX Phones

Jeff Schertz Oct 16, 2013 83 Comments

With the recent release of UCS 5.0 for Polycom VVX Phones automatic firmware updates are now supported directly from the Lync Device Update service.  This is the same functionality which…

Lync

Updating Lync Phone Edition Devices for Lync 2013

Jeff Schertz May 31, 2013 41 Comments

This article is a brief update to the process previously documented for Lync Server 2010.  In Lync Server 2013 the Device Update service is unchanged and the steps shown in…

Poly

Updating Polycom SIP Phone Firmware

Jeff Schertz Oct 31, 2012 62 Comments

This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices…

Poly

Updating the CX7000 Firmware

Jeff Schertz Sep 1, 2012 42 Comments

Polycom has released the first major software update for the CX7000 Unified Collaboration System for Microsoft Lync.  For details on what this release brings in terms of new features and…

Poly

Updating the CX5000 and RoundTable Firmware

Jeff Schertz Feb 9, 2012 70 Comments

Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX5000 Unified Conference Stations most do not clearly explain the…

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