Updating Polycom SIP Phone Firmware

October 31, 2012 by · 62 Comments 

This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices which are already running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier) this manual process was […]

Polycom Qualified Lync Phone Configuration

October 31, 2012 by · 39 Comments 

In a previous series of articles the configuration and registration of Polycom SIP phones was covered in detail with directions specific to using the previous Polycom Unified Communications Software (UCS) 4.0.x firmware release.  The Lync interoperability story changes quite a bit for these device families in terms of available features and provisioning steps with this […]

Chicago Lync Users Group Meeting

October 16, 2012 by · 3 Comments 

The newly formed Lync Users Group is hosting a number of meetings in various U.S. cities this month and I will be presenting on Lync 2013 topics at the Chicago event next week alongside Kevin Peters and 911 Enable. October 2012 UC User Group Meeting The Chicago UC Users Group will be conducting its inaugural […]

Lync Edge STUN versus TURN

October 15, 2012 by · 70 Comments 

The primary purpose of this article is to help explain the difference in the available media paths provided by the Interactive Connectivity Establishment (ICE) protocol.  These solutions provided by the implementation of ICE in Lync Server applies to both UDP and TCP transmission of data so audio, video and desktop sharing sessions can all take […]