Updating CX5100 and CX5500 Firmware

An earlier article entitled Polycom CX5100 for Lync 2013 introduced the newest RoundTable device for Lync, briefly discussing the firmware update process.  As this product was brand new at the time there had been no newer firmware updates yet released to warrant covering that process in detail. Now that the CX5100 and the nearly identical […]

Understanding Lync Modalities

There are multiple ways to initiate communications sessions in Lync across different modalities and features.  These various options can utilize a few different network paths to reach the intended destination(s).  The path that each takes depends primarily on the type of communication involved and is also influenced by the number of parties involved. In Lync, […]

Updating Lync 2013

Upon looking at visitor statistics for this blog one of the reoccurring trends is the amount of traffic to articles like Updating Lync Phone Edition Devices after Microsoft releases a new round of Lync updates.  It can sometimes be difficult to successfully navigate through the various updates which follow different release schedules which are sometimes […]

Polycom UCS 5.1 for VVX Phones

This article was posted to serve two purposes which are to introduce the latest 5.1.1 firmware and its new features as well as detail the out of the box experience for the fifteen lucky Lync User Group attendees who managed to win a free Polycom VVX410 and Color Expansion Module at their local event this […]

July 2014 Lync Users Group

The next round of quarterly Lync Users Group meetings has begun to be scheduled and announced for next month.  For a full schedule of regional events the Lync Users Group Locations page lists all planned event locations with links to the associated Meetup.com page for each regional group.  For current members If your region’s event […]

Resetting Polycom Phones

Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood.  This article will cover the reset procedures as well as explain what is actually happening on the devices. Although most of the instructions in this article have […]

Video Temporal Scaling Behavior in Lync 2013

This article is a continuation on a series of articles dedicated to the H.264 Scalable Video Coding (SVC) video codec implementation utilized by Lync 2013.  Previous article introduced the standards-based codec and the possibilities it contains based on the defined specifications.  Additional articles, like this one, take a closer look at how the actual implementation […]

Planning for Video in Lync

Microsoft has recently posted all recorded sessions from the 2014 Lync Conference to the Channel 9 events page on MSDN.  Among these are a pair of sessions I presented this year on the topic of planning for and understanding the impact of video traffic on your network. Video – What in the World are You […]

The Future of Lync IP Phones

A topic originally meant for the recent Lync Conference summary article, it seemed more appropriate to break this out into a separate post.  This subject comes up now in almost every discussion related to Lync Enterprise Voice deployment needs for physical desk phones and conference phones. Recently the most common question, especially evident at the […]

Home Office Standing Desk

After spending a Sunday morning upgrading my PC and rewiring my home office I recently tweeted a photo of the end result and quickly had a number of questions about where I got my standing desk.  As I originally got the idea by looking at a few other custom-built standing desks online I decided to […]

Next Page »