MSTurnPing Bug

The MsTurnPing.exe application included in the Lync Server 2013 Resource Kit Tools package contains a bug that may have inadvertently triggered some incorrect practices related to the configuration of Edge server certificates. Remember that the officially supported, best practice covered in this previous article is that an Edge Pool must utilize a single, identical certificate […]

October 2014 Lync Users Group

The next round of quarterly Lync Users Group meetings has been scheduled and announced for this month. Event Details This meeting will be conducted in our familiar two-session format: The first session presented by Aruba Networks will cover Software Defined Networking (SDN) and Wi-Fi scenarios with Lync. The second session presented by a local subject […]

Configuring QoS for Lync IP Phones

This article covers various aspects of configuring a complete Quality of Service (QoS) design in a Lync environment which utilizes various models of IP handsets for Lync.  Prioritization of both signaling and media communications will be covered by addressing the following topics: Designing and configuring a network QoS plan Enabling QoS on network devices Enabling […]

Updating CX5100 and CX5500 Firmware

An earlier article entitled Polycom CX5100 for Lync 2013 introduced the newest RoundTable device for Lync, briefly discussing the firmware update process.  As this product was brand new at the time there had been no newer firmware updates yet released to warrant covering that process in detail. Now that the CX5100 and the nearly identical […]

Understanding Lync Modalities

There are multiple ways to initiate communications sessions in Lync across different modalities and features.  These various options can utilize a few different network paths to reach the intended destination(s).  The path that each takes depends primarily on the type of communication involved and is also influenced by the number of parties involved. In Lync, […]

Updating Lync 2013

Upon looking at visitor statistics for this blog one of the reoccurring trends is the amount of traffic to articles like Updating Lync Phone Edition Devices after Microsoft releases a new round of Lync updates.  It can sometimes be difficult to successfully navigate through the various updates which follow different release schedules which are sometimes […]

Polycom UCS 5.1 for VVX Phones

This article was posted to serve two purposes which are to introduce the latest 5.1.1 firmware and its new features as well as detail the out of the box experience for the fifteen lucky Lync User Group attendees who managed to win a free Polycom VVX410 and Color Expansion Module at their local event this […]

July 2014 Lync Users Group

The next round of quarterly Lync Users Group meetings has begun to be scheduled and announced for next month.  For a full schedule of regional events the Lync Users Group Locations page lists all planned event locations with links to the associated Meetup.com page for each regional group.  For current members If your region’s event […]

Resetting Polycom Phones

Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood.  This article will cover the reset procedures as well as explain what is actually happening on the devices. Although most of the instructions in this article have […]

Video Temporal Scaling Behavior in Lync 2013

This article is a continuation on a series of articles dedicated to the H.264 Scalable Video Coding (SVC) video codec implementation utilized by Lync 2013.  Previous article introduced the standards-based codec and the possibilities it contains based on the defined specifications.  Additional articles, like this one, take a closer look at how the actual implementation […]

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