Upgrading Microsoft Teams Desk Phones

May 21, 2020 by · 21 Comments 

This article outlines the currently available options to upgrade a certified Microsoft Teams IP Phone device to the latest firmware version as provided by Microsoft.  The concepts and processes are generally the same for all certified IP phones provided by the various Microsoft partners.  The example screen captures and documented upgrade process in this article […]

RealConnect for Teams Topologies

May 18, 2020 by · 21 Comments 

While this blog already contains several articles discussing Poly’s RealConnect solution many organizations with existing Poly video infrastructure deployments want to understand which RealConnect for Microsoft Teams topology may be best.  The purpose of this article is to explain the differences between the available topologies so that an informed decision can be made.  Some of […]