Poly One Touch Dial Service with Exchange Online

September 3, 2020 by · 6 Comments 

This article provides the latest best practice configuration of the Poly One Touch Dial (OTD) Service when used with resource mailboxes stored in Exchange Online.  It does not matter if the room mailboxes are used by Poly or Cisco video conferencing systems as while the actual endpoint configuration may differ slightly, the initial access configuration […]

Adding One Touch Dial Administrators

September 25, 2019 by · 2 Comments 

This brief article outlines how to provide administrative access for additional user accounts to the management portal for the Poly One Touch Dial (OTD) Service.  Typically when initially onboarding the service for a tenant one or more Microsoft online identities can be provided with the order, and these identities are enabled as administrators for the […]

Polycom OTD Service with Cisco Endpoints

January 26, 2019 by · 19 Comments 

This article about the Polycom One Touch Dial (OTD) service is another in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. Before performing any configuration steps in this article it is recommended to first review the Polycom One Touch Dial Service article […]

Polycom Cloud Relay

December 1, 2018 by · 18 Comments 

This article is the third in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

Polycom One Touch Dial Service

November 28, 2018 by · 96 Comments 

This article is the second in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

RealConnect Service for Skype and Teams

October 31, 2018 by · 96 Comments 

This article is the first in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]