Poly Group Series with Microsoft Teams

October 4, 2019 by · 10 Comments 

This article covers how to successfully configure a Poly Group Series to connect to Microsoft Teams meetings.  While several different options, both native and interoperable, were recently outlined for the Poly Trio the Group Series approach is much simpler.  This is due to the facts that (a) there are no applicable audio-only scenarios as the […]

Adding One Touch Dial Administrators

September 25, 2019 by · Leave a Comment 

This brief article outlines how to provide administrative access for additional user accounts to the management portal for the Poly One Touch Dial (OTD) Service.  Typically when initially onboarding the service for a tenant one or more Microsoft online identities can be provided with the order, and these identities are enabled as administrators for the […]

Exchange Resource Mailbox Configuration for Meeting Rooms

August 12, 2019 by · Leave a Comment 

Several previous articles on this blog have outlined the required configuration of Exchange mailboxes for use with native Microsoft meeting room solutions for Microsoft Teams and Skype.  There are also some articles which cover the configuration for mailboxes for use with standards-based video conferencing solutions from Poly and Cisco which support Microsoft Exchange to display […]

Creating Microsoft Teams Rooms Accounts

February 3, 2019 by · 51 Comments 

This article revisits the topic of creating accounts which are used by Microsoft Teams Rooms (MTR), formerly known as the Skype Room System (SRS) v2 platform.  The guidance in this article is applicable to creating online accounts for any natively supported device, from Polycom VVX and Trio phones, to the various Skype Room System offerings […]

Polycom OTD Service with Cisco Endpoints

January 26, 2019 by · 8 Comments 

This article about the Polycom One Touch Dial (OTD) service is another in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. Before performing any configuration steps in this article it is recommended to first review the Polycom One Touch Dial Service article […]

Polycom One Touch Dial Service

November 28, 2018 by · 57 Comments 

This article is the second in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

Managing Office 365 with PowerShell

October 9, 2018 by · 9 Comments 

This article is intended to share a streamlined approach for managing Office 365 services via PowerShell which are pertinent to the Microsoft UC platform, namely Exchange Online, Skype for Business Online, and Microsoft Teams.  Covered are a host of one-time installation steps needed to prepare a single workstation with the requisite software as well as […]

Displaying Teams in the Exchange Online Address Book

July 3, 2018 by · 3 Comments 

Microsoft has recently implemented a change in how Office 365 Groups are handled by default in Exchange Online.  Since the release of Microsoft Teams, which uses Office 365 Groups as the core membership list for individual Teams, when a user created a new team then the associated Office 365 Group was automatically Exchange-enabled with distribution […]

Skype for Business Online Meeting Room Accounts

January 16, 2017 by · 80 Comments 

One of the most common questions asked when working among the array of available Skype for Business (SfB) audio and video endpoints is regarding what type of Lync or Skype for Business account can or should be used?  The short answer here is that there typically is not only one right answer.  Most of the […]

Skype for Business and Exchange UM Integration

October 30, 2015 by · 28 Comments 

This article covers the configuration steps for introducing voice mail support into a Skype for Business (SfB) Server 2015 environment by integrating with Exchange Server 2013 Unified Messaging (UM).  Note that this series of Exchange integration articles leverages Exchange Server 2013 and will continue to do so for continuities’ sake.  Microsoft has recently released to […]

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