Poly Trio with Microsoft Teams

August 6, 2019 by · 313 Comments 

There are four primary configuration scenarios available for the Poly Trio which support Microsoft Teams and the ideal option for an organization can depend on several factors.  The most important distinction is whether the Trio is deployed standalone as simply a phone or if it is also paired with Visual + or Visual Pro componentry […]

Media Port Range Behavior on Polycom Devices

November 8, 2017 by · 5 Comments 

An older, now partially outdated article covered in depth how to configure Quality of Service (QoS) on Polycom VVX phones for use with Lync Server.  Much of the guidance in that article is still applicable and even extends to newer Trio conference phones as well as the newer Skype for Business Server and Online platforms. […]

Skype for Business Online Meeting Room Accounts

January 16, 2017 by · 83 Comments 

One of the most common questions asked when working among the array of available Skype for Business (SfB) audio and video endpoints is regarding what type of Lync or Skype for Business account can or should be used?  The short answer here is that there typically is not only one right answer.  Most of the […]

Polycom Phones with Skype for Business Online

February 29, 2016 by · 141 Comments 

As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365.  This functionality was first added to the VVX IP handset models back in September 2015 as covered in this previous article.  Direct registration support was just added to […]

Updating Polycom Trio Firmware

December 28, 2015 by · 168 Comments 

On the heels of the recent release of the Polycom RealPresence Trio 8800 comes the first firmware upgrades.  In the same fashion as previous articles on this blog covering various Lync and Skype for Business devices like the VVX desktop phones or the CX5500 RoundTable camera this article outlines the various ways that the Trio […]

Provisioning Polycom SIP Phones

May 15, 2013 by · 143 Comments 

The process documented in this article can be used in any Lync 2010 or 2013 environment to setup a centralized provisioning server for managing Polycom SIP phones running Polycom Unified Communications Software (UCS). This article is not intended to replace or accompany any official Polycom documentation.  Instead this process alone can be used to deploy […]