Understanding Office 365 Licensing for Meeting Devices

August 21, 2017 by · 7 Comments 

The purpose of this article is to explain what type of Office 365 licenses can or should be used with any of the various phones and meeting devices qualified by Microsoft for Skype for Business Online.  These products can natively register to Skype for Business Online using resource accounts which must be assigned the correct […]

Polycom UCS 5.6 for VVX Phones

July 31, 2017 by · 24 Comments 

The latest release of the Polycom VVX 5.6 UCS firmware is now available for Lync and Skype for Business (SfB) environments. This release includes some minor enhancements alongside a few major changes in look and behavior. For additional assistance with updating phones the following articles are provided as references. Perform a Factory Reset – This […]

Skype for Business Online Meeting Room Accounts

January 16, 2017 by · 30 Comments 

One of the most common questions asked when working among the array of available Skype for Business (SfB) audio and video endpoints is regarding what type of Lync or Skype for Business account can or should be used?  The short answer here is that there typically is not only one right answer.  Most of the […]

Polycom UCS 5.5 for VVX Phones

December 10, 2016 by · 35 Comments 

The latest release of the Polycom VVX 5.5.1 UCS firmware is now available for Lync and Skype for Business (SfB) environments.  While the initial 5.5.0 release was published a number of months ago that was only intended for Open SIP applications and was not yet supported for Lync/SfB use. With this release comes a large […]

Device Updates with Skype for Business Online

July 8, 2016 by · 5 Comments 

As outlined in this previous article a wide array of Polycom phones are now supported directly with Skype for Business Online in Office 365.  In the past dealing with device updates has been covered in several articles for the different device families and models.  These same concepts still generally apply when using the devices with […]

Polycom Phones with Skype for Business Online

February 29, 2016 by · 106 Comments 

As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365.  This functionality was first added to the VVX IP handset models back in September 2015 as covered in this previous article.  Direct registration support was just added to […]

Polycom UCS 5.4 for VVX Phones

September 28, 2015 by · 82 Comments 

The latest release of the Polycom VVX 5.4 UCS firmware branch is now available for Lync and Skype for Business environments.  While the initial 5.4.0 release (5.4.0.5841) was published a few months ago that was only intended for Open SIP applications.  The recent 5.4.0A release (5.4.0.10182) is fully supported for Lync and Skype for Business […]

Lync Registration on VVX Phones

April 19, 2015 by · 23 Comments 

Most of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to revisit each of the options in a single referenceable article.  The options covered below are available on any VVX phone running at least UCS 5.2 […]

Polycom UCS 5.3 for VVX Phones

March 31, 2015 by · 107 Comments 

The newest release of Polycom VVX firmware is now available as the 5.3 UCS release.  There are a lot of new Lync specific features, some of which are highlighted in this article.  Not all of the features are covered, so make sure to also look for the upcoming administrators guide for release 5.3 for full […]

Configuring QoS for Lync IP Phones

October 6, 2014 by · 30 Comments 

This article covers various aspects of configuring a complete Quality of Service (QoS) design in a Lync environment which utilizes various models of IP handsets for Lync.  Prioritization of both signaling and media communications will be covered by addressing the following topics: Designing and configuring a network QoS plan Enabling QoS on network devices Enabling […]

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