Hot-Desking and Common Area Phones in Skype for Business

May 10, 2018 by · 20 Comments 

This article is intended to explain the differences in new capabilities brought to both Skype for Business Online and the latest firmware releases for Polycom UCS-based IP phones.  While both Hot-desking and Common Area Phone (CAP) features were first provided in Lync Server these concepts are both handled quite differently in Office 365. Essentially the […]

Polycom UCS 5.7 for VVX Phones

April 29, 2018 by · 16 Comments 

The latest release of the Polycom VVX 5.7 UCS firmware is available for Lync and Skype for Business (SfB) environments. This release includes some minor enhancements alongside a few major changes in look and behavior. For additional assistance with updating phones the following articles are provided as references. Perform a Factory Reset – This is […]

Media Port Range Behavior on Polycom Devices

November 8, 2017 by · 5 Comments 

An older, now partially outdated article covered in depth how to configure Quality of Service (QoS) on Polycom VVX phones for use with Lync Server.  Much of the guidance in that article is still applicable and even extends to newer Trio conference phones as well as the newer Skype for Business Server and Online platforms. […]

Understanding Office 365 Licensing for Meeting Devices

August 21, 2017 by · 18 Comments 

The purpose of this article is to explain what type of Office 365 licenses can or should be used with any of the various phones and meeting devices qualified by Microsoft for Skype for Business Online.  These products can natively register to Skype for Business Online using resource accounts which must be assigned the correct […]

Polycom UCS 5.6 for VVX Phones

July 31, 2017 by · 52 Comments 

The latest release of the Polycom VVX 5.6 UCS firmware is now available for Lync and Skype for Business (SfB) environments. This release includes some minor enhancements alongside a few major changes in look and behavior. For additional assistance with updating phones the following articles are provided as references. Perform a Factory Reset – This […]

Skype for Business Online Meeting Room Accounts

January 16, 2017 by · 70 Comments 

One of the most common questions asked when working among the array of available Skype for Business (SfB) audio and video endpoints is regarding what type of Lync or Skype for Business account can or should be used?  The short answer here is that there typically is not only one right answer.  Most of the […]

Polycom UCS 5.5 for VVX Phones

December 10, 2016 by · 49 Comments 

The latest release of the Polycom VVX 5.5.1 UCS firmware is now available for Lync and Skype for Business (SfB) environments.  While the initial 5.5.0 release was published a number of months ago that was only intended for Open SIP applications and was not yet supported for Lync/SfB use. With this release comes a large […]

Device Updates with Skype for Business Online

July 8, 2016 by · 10 Comments 

As outlined in this previous article a wide array of Polycom phones are now supported directly with Skype for Business Online in Office 365.  In the past dealing with device updates has been covered in several articles for the different device families and models.  These same concepts still generally apply when using the devices with […]

Polycom Phones with Skype for Business Online

February 29, 2016 by · 138 Comments 

As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365.  This functionality was first added to the VVX IP handset models back in September 2015 as covered in this previous article.  Direct registration support was just added to […]

Polycom UCS 5.4 for VVX Phones

September 28, 2015 by · 85 Comments 

The latest release of the Polycom VVX 5.4 UCS firmware branch is now available for Lync and Skype for Business environments.  While the initial 5.4.0 release (5.4.0.5841) was published a few months ago that was only intended for Open SIP applications.  The recent 5.4.0A release (5.4.0.10182) is fully supported for Lync and Skype for Business […]

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