Skype for Business Online Meeting Room Accounts
January 16, 2017 by Jeff Schertz · 16 Comments
One of the most common questions asked when working among the array of available Skype for Business (SfB) audio and video endpoints is regarding what type of Lync or Skype for Business account can or should be used? The short answer here is that there typically is not only one right answer. Most of the […]
Polycom UCS 5.5 for VVX Phones
December 10, 2016 by Jeff Schertz · 28 Comments
The latest release of the Polycom VVX 5.5.1 UCS firmware is now available for Lync and Skype for Business (SfB) environments. While the initial 5.5.0 release was published a number of months ago that was only intended for Open SIP applications and was not yet supported for Lync/SfB use. With this release comes a large […]
Device Updates with Skype for Business Online
July 8, 2016 by Jeff Schertz · 1 Comment
As outlined in this previous article a wide array of Polycom phones are now supported directly with Skype for Business Online in Office 365. In the past dealing with device updates has been covered in several articles for the different device families and models. These same concepts still generally apply when using the devices with […]
Polycom Phones with Skype for Business Online
February 29, 2016 by Jeff Schertz · 93 Comments
As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365. This functionality was first added to the VVX IP handset models back in September 2015 as covered in this previous article. Direct registration support was just added to […]
Polycom UCS 5.4 for VVX Phones
September 28, 2015 by Jeff Schertz · 80 Comments
The latest release of the Polycom VVX 5.4 UCS firmware branch is now available for Lync and Skype for Business environments. While the initial 5.4.0 release (5.4.0.5841) was published a few months ago that was only intended for Open SIP applications. The recent 5.4.0A release (5.4.0.10182) is fully supported for Lync and Skype for Business […]
Lync Registration on VVX Phones
April 19, 2015 by Jeff Schertz · 20 Comments
Most of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to revisit each of the options in a single referenceable article. The options covered below are available on any VVX phone running at least UCS 5.2 […]
Polycom UCS 5.3 for VVX Phones
March 31, 2015 by Jeff Schertz · 106 Comments
The newest release of Polycom VVX firmware is now available as the 5.3 UCS release. There are a lot of new Lync specific features, some of which are highlighted in this article. Not all of the features are covered, so make sure to also look for the upcoming administrators guide for release 5.3 for full […]
Configuring QoS for Lync IP Phones
October 6, 2014 by Jeff Schertz · 28 Comments
This article covers various aspects of configuring a complete Quality of Service (QoS) design in a Lync environment which utilizes various models of IP handsets for Lync. Prioritization of both signaling and media communications will be covered by addressing the following topics: Designing and configuring a network QoS plan Enabling QoS on network devices Enabling […]
Polycom UCS 5.1 for VVX Phones
July 24, 2014 by Jeff Schertz · 90 Comments
This article was posted to serve two purposes which are to introduce the latest 5.1.1 firmware and its new features as well as detail the out of the box experience for the fifteen lucky Lync User Group attendees who managed to win a free Polycom VVX410 and Color Expansion Module at their local event this […]
Resetting Polycom Phones
June 6, 2014 by Jeff Schertz · 28 Comments
Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood. This article will cover the reset procedures as well as explain what is actually happening on the devices. Although most of the instructions in this article have […]
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