RealConnect Service Network Communications Explained

March 5, 2019 by · 19 Comments 

Multiple recent articles covering Cloud Video Interop for Microsoft Skype for Business and Teams meetings have introduced several Polycom services which are all resident in Microsoft’s Azure cloud.  When leveraging these services it may not be clear as to exactly where they are hosted and what are the best practices for connecting to them effectively […]

Creating Microsoft Teams Rooms Accounts

February 3, 2019 by · 68 Comments 

This article revisits the topic of creating accounts which are used by Microsoft Teams Rooms (MTR), formerly known as the Skype Room System (SRS) v2 platform.  The guidance in this article is applicable to creating online accounts for any natively supported device, from Polycom VVX and Trio phones, to the various Skype Room System offerings […]

Polycom OTD Service with Cisco Endpoints

January 26, 2019 by · 15 Comments 

This article about the Polycom One Touch Dial (OTD) service is another in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. Before performing any configuration steps in this article it is recommended to first review the Polycom One Touch Dial Service article […]

Polycom Cloud Relay

December 1, 2018 by · 15 Comments 

This article is the third in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

Polycom One Touch Dial Service

November 28, 2018 by · 85 Comments 

This article is the second in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

RealConnect Service for Skype and Teams

October 31, 2018 by · 47 Comments 

This article is the first in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

Managing Office 365 with PowerShell

October 9, 2018 by · 10 Comments 

This article is intended to share a streamlined approach for managing Office 365 services via PowerShell which are pertinent to the Microsoft UC platform, namely Exchange Online, Skype for Business Online, and Microsoft Teams.  Covered are a host of one-time installation steps needed to prepare a single workstation with the requisite software as well as […]

Displaying Teams in the Exchange Online Address Book

July 3, 2018 by · 3 Comments 

Microsoft has recently implemented a change in how Office 365 Groups are handled by default in Exchange Online.  Since the release of Microsoft Teams, which uses Office 365 Groups as the core membership list for individual Teams, when a user created a new team then the associated Office 365 Group was automatically Exchange-enabled with distribution […]

Locating IDs in Azure AD

June 21, 2018 by · 5 Comments 

This article covers various methods for identifying the Directory ID and Object ID values for tenants and user accounts in Microsoft’s Office 365 environment.  These Universally Unique Identifiers (UUID) are assigned to the overall directory and each user individual account that exists in Azure Active Directory (AAD), whether the account was created in the cloud […]

Hot-Desking and Common Area Phones in Skype for Business

May 10, 2018 by · 36 Comments 

This article is intended to explain the differences in new capabilities brought to both Skype for Business Online and the latest firmware releases for Polycom UCS-based IP phones.  While both Hot-desking and Common Area Phone (CAP) features were first provided in Lync Server these concepts are both handled quite differently in Office 365. Essentially the […]

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