Shared Line Appearances for VVX Phones

October 31, 2013 by · 25 Comments 

In a recent article discussing some of the new Lync features in Polycom UCS 5.0 software the capability of Shared Line Appearance, otherwise referred to as ‘Boss-Delegate’ or ‘Boss/Admin’ was briefly introduced.  This article includes a more in-depth look at the feature and its usage. Throughout the article two phones are used to demonstrate the […]

Improved RMX Certificate Management

October 28, 2013 by · 17 Comments 

As of the 8.1 firmware release of Polycom RealPresence Collaboration Server (RMX) SSL certificates are now managed using a completely different method than used with previous versions (7.6 and older). When integrating an RMX with Lync Server an SSL certificate must be issued to and installed on the RMX so that secure MTLS communications with […]

Updating Polycom VVX Phones

October 16, 2013 by · 72 Comments 

With the recent release of UCS 5.0 for Polycom VVX Phones automatic firmware updates are now supported directly from the Lync Device Update service.  This is the same functionality which Lync Phone Edition devices have always used for firmware updates and now eliminates the need for a separate provisioning server in most Lync environments leveraging […]