The Future of Lync IP Phones

April 25, 2014 by · 12 Comments 

A topic originally meant for the recent Lync Conference summary article, it seemed more appropriate to break this out into a separate post.  This subject comes up now in almost every discussion related to Lync Enterprise Voice deployment needs for physical desk phones and conference phones. Recently the most common question, especially evident at the […]

Shared Line Appearances for VVX Phones

October 31, 2013 by · 25 Comments 

In a recent article discussing some of the new Lync features in Polycom UCS 5.0 software the capability of Shared Line Appearance, otherwise referred to as ‘Boss-Delegate’ or ‘Boss/Admin’ was briefly introduced.  This article includes a more in-depth look at the feature and its usage. Throughout the article two phones are used to demonstrate the […]

Updating Polycom VVX Phones

October 16, 2013 by · 67 Comments 

With the recent release of UCS 5.0 for Polycom VVX Phones automatic firmware updates are now supported directly from the Lync Device Update service.  This is the same functionality which Lync Phone Edition devices have always used for firmware updates and now eliminates the need for a separate provisioning server in most Lync environments leveraging […]

Polycom UCS 5.0 for VVX Phones

September 10, 2013 by · 121 Comments 

Polycom has recently released the latest version of UCS firmware for the VVX line of SIP telephony devices.  The 5.0.0 version includes a number of new capabilities including new features for Lync and new device support for Lync, and applies to the entire line of VVX devices: 300, 310, 400, 410, 500, 600, and 1500.  […]

Provisioning Polycom SIP Phones

May 15, 2013 by · 122 Comments 

The process documented in this article can be used in any Lync 2010 or 2013 environment to setup a centralized provisioning server for managing Polycom SIP phones running Polycom Unified Communications Software (UCS). This article is not intended to replace or accompany any official Polycom documentation.  Instead this process alone can be used to deploy […]

Polycom Qualified Lync Phones with PIN Authentication

December 17, 2012 by · 27 Comments 

Polycom has just released an update to the UCS firmware for VVX 500 and VVX 600 phones which includes additional functionality for Lync 2010 interoperability.  On top of the features already provided in the previous Lync Qualified release the ability to support PIN Authentication is now available on these two phone models. In order to […]

Importing Certificates on Polycom SIP Phones

November 5, 2012 by · 23 Comments 

  A recent blog article shows how to easily deploy a Polycom SIP Phone running UCS 4.1.0 firmware in a Lync environment, but in the event that the device is unable to successfully sign in to the Lync server then this is typically a TLS communications problem most often attributed to a certificate trust failure. […]

Updating Polycom SIP Phone Firmware

October 31, 2012 by · 51 Comments 

This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices which are already running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier) this manual process was […]

Polycom Qualified Lync Phone Configuration

October 31, 2012 by · 36 Comments 

In a previous series of articles the configuration and registration of Polycom SIP phones was covered in detail with directions specific to using the previous Polycom Unified Communications Software (UCS) 4.0.x firmware release.  The Lync interoperability story changes quite a bit for these device families in terms of available features and provisioning steps with this […]

Extension Dialing with Polycom SIP Phones

April 28, 2012 by · 36 Comments 

In the previous article “Lync Integration with Polycom SIP Phones” the ability for native Lync registration was introduced for many of the standard SIP handsets with the firmware release version 4.0.1.  Recently a new firmware version of 4.0.2B was released containing some minor updates and hotfixes.  Included in this release was the ability to support […]

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