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Microsoft UC Technical Articles

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Microsoft UC Technical Articles

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Poly

Polycom UCS 5.4 for VVX Phones

Jeff Schertz Sep 28, 2015 85 Comments

The latest release of the Polycom VVX 5.4 UCS firmware branch is now available for Lync and Skype for Business environments.  While the initial 5.4.0 release (5.4.0.5841) was published a…

Lync Poly

Lync Registration on VVX Phones

Jeff Schertz Apr 19, 2015 25 Comments

Most of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to…

Poly

Polycom UCS 5.3 for VVX Phones

Jeff Schertz Mar 31, 2015 109 Comments

The newest release of Polycom VVX firmware is now available as the 5.3 UCS release.  There are a lot of new Lync specific features, some of which are highlighted in…

Lync

Configuring QoS for Lync IP Phones

Jeff Schertz Oct 6, 2014 31 Comments

This article covers various aspects of configuring a complete Quality of Service (QoS) design in a Lync environment which utilizes various models of IP handsets for Lync.  Prioritization of both…

Poly

Polycom UCS 5.1 for VVX Phones

Jeff Schertz Jul 24, 2014 90 Comments

This article was posted to serve two purposes which are to introduce the latest 5.1.1 firmware and its new features as well as detail the out of the box experience…

Poly

Resetting Polycom Phones

Jeff Schertz Jun 6, 2014 37 Comments

Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood.  This article…

Lync

The Future of Lync IP Phones

Jeff Schertz Apr 25, 2014 12 Comments

A topic originally meant for the recent Lync Conference summary article, it seemed more appropriate to break this out into a separate post.  This subject comes up now in almost…

Lync Poly

Shared Line Appearances for VVX Phones

Jeff Schertz Oct 31, 2013 25 Comments

In a recent article discussing some of the new Lync features in Polycom UCS 5.0 software the capability of Shared Line Appearance, otherwise referred to as ‘Boss-Delegate’ or ‘Boss/Admin’ was…

Poly

Updating Polycom VVX Phones

Jeff Schertz Oct 16, 2013 83 Comments

With the recent release of UCS 5.0 for Polycom VVX Phones automatic firmware updates are now supported directly from the Lync Device Update service.  This is the same functionality which…

Poly

Polycom UCS 5.0 for VVX Phones

Jeff Schertz Sep 10, 2013 123 Comments

Polycom has recently released the latest version of UCS firmware for the VVX line of SIP telephony devices.  The 5.0.0 version includes a number of new capabilities including new features…

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