July 2014 Lync Users Group

June 24, 2014 by · 5 Comments 

The next round of quarterly Lync Users Group meetings has begun to be scheduled and announced for next month.  For a full schedule of regional events the Lync Users Group Locations page lists all planned event locations with links to the associated Meetup.com page for each regional group.  For current members If your region’s event […]

Resetting Polycom Phones

June 6, 2014 by · 30 Comments 

Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood.  This article will cover the reset procedures as well as explain what is actually happening on the devices. Although most of the instructions in this article have […]