RealConnect Usage Reporting
Jeff SchertzIn September of last year Poly released a new reporting capability, RealConnect Tenant Report, which is available to all RealConnect Service customers. It includes a customizable dashboard of tiles which…
Managing Microsoft Teams Phone Policies
As Microsoft and their certified device partners gear up to bring more native Microsoft Teams IP Phones to the market the management and customization of the device experience is also…
Poly Group Series with Microsoft Teams
This article covers how to successfully configure a Poly Group Series to connect to Microsoft Teams meetings. While several different options, both native and interoperable, were recently outlined for the…
Adding One Touch Dial Administrators
This brief article outlines how to provide administrative access for additional user accounts to the management portal for the Poly One Touch Dial (OTD) Service. Typically when initially onboarding the…
Exchange Resource Mailbox Configuration for Meeting Rooms
Several previous articles on this blog have outlined the required configuration of Exchange mailboxes for use with native Microsoft meeting room solutions for Microsoft Teams and Skype. There are also…
Poly Trio with Microsoft Teams
There are four primary configuration scenarios available for the Poly Trio which support Microsoft Teams and the ideal option for an organization can depend on several factors. The most important…
Customizing Microsoft Teams Meeting Invitations
This brief article covers the customization of meeting invitations for Microsoft Teams for two different purposes. One is focused on reviewing the same basic branding options which were previously made…
RealConnect for Clariti
Several previous articles on this blog have gone into details on the Polycom RealConnect video interoperability solution for Lync and Skype for Business meetings. Most recently this article attempted to…
Verifying Users Enabled for CVI
This brief article includes a few tips on how to verify which Office 365 user account have been enabled to use a partner-provided Cloud Video Interop (CVI) solution, like the…
RealConnect Service Network Communications Explained
Multiple recent articles covering Cloud Video Interop for Microsoft Skype for Business and Teams meetings have introduced several Polycom services which are all resident in Microsoft’s Azure cloud. When leveraging…