Updating the CX7000 Firmware

September 1, 2012 by · 42 Comments 

Polycom has released the first major software update for the CX7000 Unified Collaboration System for Microsoft Lync.  For details on what this release brings in terms of new features and improved functionality see this article from fellow Lync MVP Adam Jacobs. Firmware Versions The currently available versions of software can be downloaded directly from the […]

Lync Phone Edition CU6 Upgrade Issues

August 25, 2012 by · 44 Comments 

Any Tanjay family device (Polycom CX700, LG-Nortel 8450) currently running a Communicator Phone Edition (CPE) release (1.x or 3.5.x) cannot update directly to the Lync Phone Edition (LPE) CU6 (4.0.7577.4100) release due to a change in the way the newest firmware package was created. For clarification the Cumulative Update for June 2012 release is commonly […]

New Lync Phone Edition Features

May 25, 2012 by · 2 Comments 

This is a brief article indented to highlight some new functionality introduced into the Lync Phone Edition client for all Aries devices with the recent firmware release in March 2012.  (The items discussed in this article do not apply to the firmware release specific to Tanjay devices.) In early March Microsoft released Cumulative Update 5 […]

Troubleshooting Lync Phone Edition Issues

March 19, 2012 by · 141 Comments 

This article serves as a follow-up to a few previous articles which will further explain some of the requirements, capabilities, and limitations of the Lync Phone Edition firmware which appear to still be unclear to some and seem to warrant further discussion. It does not cover complete feature functionality but instead focuses on provisioning and […]

Updating the CX5000 and RoundTable Firmware

February 9, 2012 by · 66 Comments 

Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX5000 Unified Conference Stations most do not clearly explain the differences in the products or the update processes. Additionally with the recent announcement of the new Polycom CX5000 HD model it seems fitting to revisit […]

Location Information on Lync Phone Edition

September 19, 2011 by · 13 Comments 

There are a number of articles out there already in the topic of configuring Location Information Services in Lync Server for everything from displaying location information on endpoints to deploying a full E911 solution for multiple wired and wireless endpoints. But in order for Lync Phone Edition (LPE) clients to correctly show the location information […]

Lync Quality of Service Behavior

August 5, 2011 by · 29 Comments 

In Lync Server, by default, Quality of Service (QoS) is not enabled for the Windows Lync soft client, yet it is enabled for Lync Phone Edition clients.  Thus it is important to understand that Lync Phone Edition devices will stamp a Differentiated Services Code Point (DSCP) value of 40 on media traffic while the standard […]

Common Area Phone Configuration in Lync

April 16, 2011 by · 94 Comments 

With the introduction of the new Lync Phone Edition client in Lync Server 2010 there is now a way to support basic telephony functionality without having to login as a regular user to a standalone handset.  In Office Communications Server this experience was limited to using an executive-class CX700 (Tanjay) with a dedicated user account […]

Lync Phone Edition Incompatible with Wildcard Certificates

February 12, 2011 by · 11 Comments 

As discussed in this previous article I am not a big fan of wildcard certificates.  Here is another reason why. Lync Phone Edition devices do not support the use of wildcard entries in certificates on any Lync Server role.  If used on either the Front-End or Access Edge server certificates then the phones may not […]

Updating Lync Phone Edition Devices

January 23, 2011 by · 131 Comments 

By default an installation of Lync Server does not contain any pre-installed or pre-approved updates, this must be performed manually by an administrator.  This is basically the same process as was used in Office Communications Server except that now there are multiple update packages, which on the surface appear to be identical.  Previously the only […]

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