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Jeff Schertz's Blog

Microsoft UC Technical Articles

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Microsoft UC Technical Articles

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Poly

Updating the CX7000 Firmware

Jeff Schertz Sep 1, 2012 42 Comments

Polycom has released the first major software update for the CX7000 Unified Collaboration System for Microsoft Lync.  For details on what this release brings in terms of new features and…

Lync

Lync Phone Edition CU6 Upgrade Issues

Jeff Schertz Aug 25, 2012 46 Comments

Any Tanjay family device (Polycom CX700, LG-Nortel 8450) currently running a Communicator Phone Edition (CPE) release (1.x or 3.5.x) cannot update directly to the Lync Phone Edition (LPE) CU6 (4.0.7577.4100)…

Lync

New Lync Phone Edition Features

Jeff Schertz May 25, 2012 2 Comments

This is a brief article indented to highlight some new functionality introduced into the Lync Phone Edition client for all Aries devices with the recent firmware release in March 2012. …

Lync Skype

Understanding DHCP Option 43

Jeff Schertz May 21, 2012 33 Comments

Although not the first on this topic this article does contain a more comprehensive and detailed explanation of exactly how Option 43 is formatted and utilized, and is designed to…

Lync

Troubleshooting Lync Phone Edition Issues

Jeff Schertz Mar 19, 2012 150 Comments

This article serves as a follow-up to a few previous articles which will further explain some of the requirements, capabilities, and limitations of the Lync Phone Edition firmware which appear…

Poly

Updating the CX5000 and RoundTable Firmware

Jeff Schertz Feb 9, 2012 70 Comments

Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX5000 Unified Conference Stations most do not clearly explain the…

Lync

Location Information on Lync Phone Edition

Jeff Schertz Sep 19, 2011 13 Comments

There are a number of articles out there already in the topic of configuring Location Information Services in Lync Server for everything from displaying location information on endpoints to deploying…

Lync

Lync Quality of Service Behavior

Jeff Schertz Aug 5, 2011 32 Comments

In Lync Server, by default, Quality of Service (QoS) is not enabled for the Windows Lync soft client, yet it is enabled for Lync Phone Edition clients.  Thus it is…

Lync

Common Area Phone Configuration in Lync

Jeff Schertz Apr 16, 2011 105 Comments

With the introduction of the new Lync Phone Edition client in Lync Server 2010 there is now a way to support basic telephony functionality without having to login as a…

Lync

Lync Phone Edition Incompatible with Wildcard Certificates

Jeff Schertz Feb 12, 2011 11 Comments

As discussed in this previous article I am not a big fan of wildcard certificates.  Here is another reason why. Lync Phone Edition devices do not support the use of…

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