IIS Admin Service ‘missing’ in Lync

June 13, 2011 by · Leave a Comment 

When looking at the Services management console on a Lync 2010 Server role which hosts any web components (e.g. Front End, Director)  the IIS Admin service appears to be completely missing. Even checking the Services registry key shows that the service is not only hidden, but does not seem to even be installed. At first […]

Using the Lync Logging Tool

June 9, 2011 by · 31 Comments 

This article will mainly serve as a field-reference in which customers can use to follow specific steps to capture SIP diagnostic logging and properly package it for review by anyone other than Microsoft’s Product Support team. Although there are already a number of how-to articles on using the native logging tools for OCS and Lync […]

Revoked Lync Server Certificates

May 28, 2011 by · 1 Comment 

This is just a brief troubleshooting article on how to easily identify if a revoked SSL certificate is the cause of Lync user login failures in Lync Server 2010. Seemingly out of the blue Lync clients are no longer able to sign in to Lync and the client generically reports back a “server is not […]

RMX Virtual Meeting Room Registration in Lync

May 26, 2011 by · 56 Comments 

As briefly mentioned in a previous blog article the latest RMX software release now supports the ability to directly register and advertise presence for a Virtual Meeting Room (VMR).  Previously calls from Lync clients to VMRs would be placed to a SIP URI that displayed Presence Unknown, which could seem like an odd scenario for […]

Localization and Language Support in Lync Phone Edition

May 22, 2011 by · 8 Comments 

While the original release of Lync Phone Edition only supported English, the first Cumulative Update (CU1) in January of this year introduced a host of new foreign languages on the user interface. But even from the original client release tone localization has been supported for both Dial Tones and Ring-back Tones, but configuration of this […]

RTV Support Released for Polycom Solutions

May 13, 2011 by · 53 Comments 

As of today Polycom has officially released native support for Microsoft’s Real-Time Video (RTV) media codec in HDX Telepresence endpoints and RMX Conferencing bridges.  The HDX also supports Microsoft’s implementation of the Centralized Conferencing Control Protocol (CCCP or C3P) which is an XML-based protocol extension to SIP/SDP. It is important to understand that the capabilities […]

Resurrecting the Invalid Numbers File in Lync

April 22, 2011 by · 5 Comments 

Those familiar with Office Communications Server 2007 probably noticed after the first few deployments of Lync Server 2010 that the old Invalid_AD_Phone_Numbers.txt file created by the Address Book Service appeared to be missing-in-action in Lync Server.  This is a very handy file that helped quickly identify all the accounts in Active Directory with poorly formatted […]

Common Area Phone Configuration in Lync

April 16, 2011 by · 99 Comments 

With the introduction of the new Lync Phone Edition client in Lync Server 2010 there is now a way to support basic telephony functionality without having to login as a regular user to a standalone handset.  In Office Communications Server this experience was limited to using an executive-class CX700 (Tanjay) with a dedicated user account […]

Publishing Lync Director Web Services

March 29, 2011 by · 34 Comments 

When deploying a Director server or pool in Lync Server 2010 it is important to understand how this change in the internal topology will impact the externally published web services solution.  Because the Director is still essentially a trimmed-down Front End server it also contains a complete set of internal and external web services.  It […]

Lync Database Creation Error

March 28, 2011 by · 5 Comments 

During a recent deployment I ran into a snag attempting to deploy the Monitoring Server role in Lync Server 2010.  The scenario was that during the initial topology publishing the process failed and there was no way to reattempt the same process using Topology Builder.  I attempted to move the process along further using the […]

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