Lync Registration on VVX Phones
Jeff SchertzMost of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to…
Polycom UCS 5.3 for VVX Phones
The newest release of Polycom VVX firmware is now available as the 5.3 UCS release. There are a lot of new Lync specific features, some of which are highlighted in…
Configuring QoS for Lync IP Phones
This article covers various aspects of configuring a complete Quality of Service (QoS) design in a Lync environment which utilizes various models of IP handsets for Lync. Prioritization of both…
Polycom UCS 5.1 for VVX Phones
This article was posted to serve two purposes which are to introduce the latest 5.1.1 firmware and its new features as well as detail the out of the box experience…
Resetting Polycom Phones
Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood. This article…
The Future of Lync IP Phones
A topic originally meant for the recent Lync Conference summary article, it seemed more appropriate to break this out into a separate post. This subject comes up now in almost…
Shared Line Appearances for VVX Phones
In a recent article discussing some of the new Lync features in Polycom UCS 5.0 software the capability of Shared Line Appearance, otherwise referred to as ‘Boss-Delegate’ or ‘Boss/Admin’ was…
Updating Polycom VVX Phones
With the recent release of UCS 5.0 for Polycom VVX Phones automatic firmware updates are now supported directly from the Lync Device Update service. This is the same functionality which…
Polycom UCS 5.0 for VVX Phones
Polycom has recently released the latest version of UCS firmware for the VVX line of SIP telephony devices. The 5.0.0 version includes a number of new capabilities including new features…
Provisioning Polycom SIP Phones
The process documented in this article can be used in any Lync 2010 or 2013 environment to setup a centralized provisioning server for managing Polycom SIP phones running Polycom Unified…