Adding One Touch Dial Administrators

September 25, 2019 by · Leave a Comment 

This brief article outlines how to provide administrative access for additional user accounts to the management portal for the Poly One Touch Dial (OTD) Service.  Typically when initially onboarding the service for a tenant one or more Microsoft online identities can be provided with the order, and these identities are enabled as administrators for the […]

Exchange Resource Mailbox Configuration for Meeting Rooms

August 12, 2019 by · Leave a Comment 

Several previous articles on this blog have outlined the required configuration of Exchange mailboxes for use with native Microsoft meeting room solutions for Microsoft Teams and Skype.  There are also some articles which cover the configuration for mailboxes for use with standards-based video conferencing solutions from Poly and Cisco which support Microsoft Exchange to display […]

Customizing Microsoft Teams Meeting Invitations

July 31, 2019 by · 12 Comments 

This brief article covers the customization of meeting invitations for Microsoft Teams for two different purposes.  One is focused on reviewing the same basic branding options which were previously made available in Skype for Business and have recently come to Microsoft Teams, while the other is related to the additional invitation details which are part […]

Verifying Users Enabled for CVI

March 13, 2019 by · Leave a Comment 

This brief article includes a few tips on how to verify which Office 365 user account have been enabled to use a partner-provided Cloud Video Interop (CVI) solution, like the Polycom RealConnect Service. When initially configuring an Office 365 tenant for CVI one of the final steps is to enable user accounts for the service.  […]

RealConnect Service Network Communications Explained

March 5, 2019 by · 12 Comments 

Multiple recent articles covering Cloud Video Interop for Microsoft Skype for Business and Teams meetings have introduced several Polycom services which are all resident in Microsoft’s Azure cloud.  When leveraging these services it may not be clear as to exactly where they are hosted and what are the best practices for connecting to them effectively […]

Polycom OTD Service with Cisco Endpoints

January 26, 2019 by · 8 Comments 

This article about the Polycom One Touch Dial (OTD) service is another in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. Before performing any configuration steps in this article it is recommended to first review the Polycom One Touch Dial Service article […]

Polycom Cloud Relay

December 1, 2018 by · 10 Comments 

This article is the third in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

Polycom One Touch Dial Service

November 28, 2018 by · 57 Comments 

This article is the second in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

RealConnect Service for Skype and Teams

October 31, 2018 by · 31 Comments 

This article is the first in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings.  RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]