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Microsoft UC Technical Articles

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Skype

Understanding Office 365 Licensing for Meeting Devices

Jeff Schertz Aug 21, 2017 21 Comments

The purpose of this article is to explain what type of Office 365 licenses can or should be used with any of the various phones and meeting devices qualified by…

Lync Skype

Polycom Phones with Skype for Business Online

Jeff Schertz Feb 29, 2016 141 Comments

As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365.  This functionality was…

Lync

Lync Phone Edition and Public Certificates

Jeff Schertz Oct 28, 2014 15 Comments

This article aims to serve two purposes.  Firstly, as a reminder to always keep Lync Phone Edition (LPE) devices updated and not to grow lackadaisical regarding the routine administrative tasks…

Lync

Updating Lync 2013

Jeff Schertz Aug 20, 2014 38 Comments

Upon looking at visitor statistics for this blog one of the reoccurring trends is the amount of traffic to articles like Updating Lync Phone Edition Devices after Microsoft releases a…

Poly

Resetting Polycom Phones

Jeff Schertz Jun 6, 2014 37 Comments

Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood.  This article…

Lync

The Future of Lync IP Phones

Jeff Schertz Apr 25, 2014 12 Comments

A topic originally meant for the recent Lync Conference summary article, it seemed more appropriate to break this out into a separate post.  This subject comes up now in almost…

Lync

Lync Phone Edition Strict Domain Naming

Jeff Schertz Aug 29, 2013 45 Comments

In the January 2013 Cumulative Update for Lync Phone Edition (a.k.a. CU7) Microsoft changed a key element of the client registration process.  Any Lync Phone Edition (LPE) firmware version from…

Lync

Updating Lync Phone Edition Devices for Lync 2013

Jeff Schertz May 31, 2013 41 Comments

This article is a brief update to the process previously documented for Lync Server 2010.  In Lync Server 2013 the Device Update service is unchanged and the steps shown in…

Lync

How HTTP is Utilized in Lync Server

Jeff Schertz Dec 30, 2012 17 Comments

Nearly all communications between Lync clients and the Lync Server web services are maintained over port 443, yet there are a few instances when HTTP traffic over Port 80 is…

Lync

Locking Lync Phones

Jeff Schertz Sep 19, 2012 42 Comments

There are two different types of telephone handsets optimized for Lync which support the ability to be tethered via USB to a Windows PC for a ‘better together’ user experience. …

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