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Jeff Schertz's Blog

Microsoft UC Technical Articles

Jeff Schertz's Blog

Microsoft UC Technical Articles

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Poly

Poly One Touch Dial Service with Exchange Online

Jeff Schertz Sep 3, 2020 35 Comments

This article provides the latest best practice configuration of the Poly One Touch Dial (OTD) Service when used with resource mailboxes stored in Exchange Online.  It does not matter if…

Poly

RealConnect for Teams Topologies

Jeff Schertz May 18, 2020 39 Comments

While this blog already contains several articles discussing Poly’s RealConnect solution many organizations with existing Poly video infrastructure deployments want to understand which RealConnect for Microsoft Teams topology may be…

Poly

RealConnect Usage Reporting

Jeff Schertz Jan 26, 2020 6 Comments

In September of last year Poly released a new reporting capability, RealConnect Tenant Report, which is available to all RealConnect Service customers.  It includes a customizable dashboard of tiles which…

Poly

Poly Group Series with Microsoft Teams

Jeff Schertz Oct 4, 2019 76 Comments

This article covers how to successfully configure a Poly Group Series to connect to Microsoft Teams meetings.  While several different options, both native and interoperable, were recently outlined for the…

Poly

Adding One Touch Dial Administrators

Jeff Schertz Sep 25, 2019 4 Comments

This brief article outlines how to provide administrative access for additional user accounts to the management portal for the Poly One Touch Dial (OTD) Service.  Typically when initially onboarding the…

Exchange

Exchange Resource Mailbox Configuration for Meeting Rooms

Jeff Schertz Aug 12, 2019 8 Comments

Several previous articles on this blog have outlined the required configuration of Exchange mailboxes for use with native Microsoft meeting room solutions for Microsoft Teams and Skype.  There are also…

Poly

Poly Trio with Microsoft Teams

Jeff Schertz Aug 6, 2019 313 Comments

There are four primary configuration scenarios available for the Poly Trio which support Microsoft Teams and the ideal option for an organization can depend on several factors.  The most important…

Poly

RealConnect for Clariti

Jeff Schertz Mar 15, 2019 30 Comments

Several previous articles on this blog have gone into details on the Polycom RealConnect video interoperability solution for Lync and Skype for Business meetings.  Most recently this article attempted to…

Skype Teams

Verifying Users Enabled for CVI

Jeff Schertz Mar 13, 2019 3 Comments

This brief article includes a few tips on how to verify which Office 365 user account have been enabled to use a partner-provided Cloud Video Interop (CVI) solution, like the…

Poly

RealConnect Service Network Communications Explained

Jeff Schertz Mar 5, 2019 30 Comments

Multiple recent articles covering Cloud Video Interop for Microsoft Skype for Business and Teams meetings have introduced several Polycom services which are all resident in Microsoft’s Azure cloud.  When leveraging…

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Microsoft UC Technical Articles