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Microsoft UC Technical Articles

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Skype Teams

Verifying Users Enabled for CVI

Jeff Schertz Mar 13, 2019 3 Comments

This brief article includes a few tips on how to verify which Office 365 user account have been enabled to use a partner-provided Cloud Video Interop (CVI) solution, like the…

Lync Skype

Discovering the Skype for Business Registrar

Jeff Schertz May 30, 2017 13 Comments

This brief article walks through some common steps which can be used to locate the Fully Qualified Domain Name (FQDN) of a Lync or Skype for Business registrar from either…

Lync

Lync Phone Edition and Public Certificates

Jeff Schertz Oct 28, 2014 15 Comments

This article aims to serve two purposes.  Firstly, as a reminder to always keep Lync Phone Edition (LPE) devices updated and not to grow lackadaisical regarding the routine administrative tasks…

Lync

MSTurnPing Bug

Jeff Schertz Oct 14, 2014 5 Comments

The MsTurnPing.exe application included in the Lync Server 2013 Resource Kit Tools package contains a bug that may have inadvertently triggered some incorrect practices related to the configuration of Edge…

Exchange Lync OCS

Understanding Active Directory Naming Formats

Jeff Schertz Aug 20, 2012 28 Comments

This basic article is intended to provide a background in different Active Directory user name and domain name formats and how they are used by applications for basic and integrated…

Lync

Troubleshooting Lync Phone Edition Issues

Jeff Schertz Mar 19, 2012 150 Comments

This article serves as a follow-up to a few previous articles which will further explain some of the requirements, capabilities, and limitations of the Lync Phone Edition firmware which appear…

Lync

Lync Mobile iOS Client Authentication Issues

Jeff Schertz Mar 14, 2012 26 Comments

Troubleshooting Lync client connectivity can be difficult when there are multiple clients which exhibit slightly different behavior and there are some scenarios where not all clients can successfully sign in.…

Lync

Wireshark Capture Tips

Jeff Schertz Oct 5, 2011 16 Comments

Using tools like Network Monitor and Wireshark are common place when dealing with troubleshooting issues in Lync Server or when simply attempting to better understand some specific behavior. As Wireshark…

Lync

Using the Lync Logging Tool

Jeff Schertz Jun 9, 2011 32 Comments

This article will mainly serve as a field-reference in which customers can use to follow specific steps to capture SIP diagnostic logging and properly package it for review by anyone…

Lync

Revoked Lync Server Certificates

Jeff Schertz May 28, 2011 1 Comments

This is just a brief troubleshooting article on how to easily identify if a revoked SSL certificate is the cause of Lync user login failures in Lync Server 2010. Seemingly…

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Microsoft UC Technical Articles