Enterprise Application Consent Requests in Azure
April 6, 2020 by Jeff Schertz · 10 Comments
A increasingly frequent experience for Microsoft 365 administrators and users leveraging various third-party solutions is the need to approve some sort of permissions request presented to them as Enterprise Applications (also know as Service Principals) while navigating a workflow. A common example of this is when attempting to sign into a third-party website which leverages […]
RealConnect Usage Reporting
January 26, 2020 by Jeff Schertz · 6 Comments
In September of last year Poly released a new reporting capability, RealConnect Tenant Report, which is available to all RealConnect Service customers. It includes a customizable dashboard of tiles which provide critical usage stats, helpful charts and graphs to indicate things like historical concurrency numbers or average call duration, and the ability to view and […]
Managing Microsoft Teams Phone Policies
November 2, 2019 by Jeff Schertz · 43 Comments
As Microsoft and their certified device partners gear up to bring more native Microsoft Teams IP Phones to the market the management and customization of the device experience is also being expanded upon. This article introduces the current capabilities of a new PowerShell cmdlet created specifically to manage the user experience of these devices. For […]
Adding One Touch Dial Administrators
September 25, 2019 by Jeff Schertz · 4 Comments
This brief article outlines how to provide administrative access for additional user accounts to the management portal for the Poly One Touch Dial (OTD) Service. Typically when initially onboarding the service for a tenant one or more Microsoft online identities can be provided with the order, and these identities are enabled as administrators for the […]
Creating Microsoft Teams Rooms Accounts
February 3, 2019 by Jeff Schertz · 120 Comments
This article revisits the topic of creating accounts which are used by Microsoft Teams Rooms (MTR), formerly known as the Skype Room System (SRS) v2 platform. The guidance in this article is applicable to creating online accounts for any natively supported device, from Polycom VVX and Trio phones, to the various Skype Room System offerings […]
Managing Office 365 with PowerShell
October 9, 2018 by Jeff Schertz · 11 Comments
This article is intended to share a streamlined approach for managing Office 365 services via PowerShell which are pertinent to the Microsoft UC platform, namely Exchange Online, Skype for Business Online, and Microsoft Teams. Covered are a host of one-time installation steps needed to prepare a single workstation with the requisite software as well as […]
Displaying Teams in the Exchange Online Address Book
July 3, 2018 by Jeff Schertz · 3 Comments
Microsoft has recently implemented a change in how Office 365 Groups are handled by default in Exchange Online. Since the release of Microsoft Teams, which uses Office 365 Groups as the core membership list for individual Teams, when a user created a new team then the associated Office 365 Group was automatically Exchange-enabled with distribution […]
Locating IDs in Azure AD
June 21, 2018 by Jeff Schertz · 6 Comments
This article covers various methods for identifying the Directory ID and Object ID values for tenants and user accounts in Microsoft’s Office 365 environment. These Universally Unique Identifiers (UUID) are assigned to the overall directory and each user individual account that exists in Azure Active Directory (AAD), whether the account was created in the cloud […]
Discovering the Skype for Business Registrar
May 30, 2017 by Jeff Schertz · 13 Comments
This brief article walks through some common steps which can be used to locate the Fully Qualified Domain Name (FQDN) of a Lync or Skype for Business registrar from either on-premises or online environments. (This content was originally to be part of another article but was split into a separate post for easier reference.) This […]
SQL Management Studio with Skype for Business
September 8, 2015 by Jeff Schertz · 16 Comments
One of the major differences in deploying a Standard Edition server in Skype for Business as opposed to an Enterprise Edition server is that the Standard Edition Front End server utilizes SQL Express instead of a full SQL Server installation. This means that by default there is no simple way to view or manage the […]
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