Skip to content

Jeff Schertz's Blog

Microsoft UC Technical Articles

Jeff Schertz's Blog

Microsoft UC Technical Articles

  • Teams
  • Poly
  • Skype
  • Lync
  • OCS
  • Azure
  • Exchange
Teams

Microsoft Teams Phones – 2021 Update 1

Jeff Schertz Apr 5, 2021 50 Comments

This article is the first in a series which will focus on each new release of the Microsoft Teams IP Phone client by highlighting any new or changed functionality in…

Teams

Provisioning Microsoft Teams Android Devices

Jeff Schertz Mar 31, 2021 20 Comments

The purpose of this article is two-fold.  Primarily it introduces and explains a new provisioning capability in Microsoft Teams which is applicable to Teams-certified devices across all Android-based categories: Teams…

Teams

Device Pairing in Microsoft Teams

Jeff Schertz Jan 13, 2021 16 Comments

The purpose of this article is to demystify a common misconception with how Microsoft Teams allows various types of clients and devices to communicate between each other when leveraging several…

Teams

Meeting Lobby Behavior in Microsoft Teams

Jeff Schertz Dec 28, 2020 22 Comments

This article explains how the meeting lobby is applied to different participant types joining a Microsoft Teams meeting from various clients and devices as well as how to control this…

Poly

Poly One Touch Dial Service with Exchange Online

Jeff Schertz Sep 3, 2020 35 Comments

This article provides the latest best practice configuration of the Poly One Touch Dial (OTD) Service when used with resource mailboxes stored in Exchange Online.  It does not matter if…

Teams

Microsoft Teams Room Factory Restore Process

Jeff Schertz Aug 28, 2020 12 Comments

The process outlined in this article can be used to reset a Microsoft Teams Room (MTR) system to a factory default configuration.  This would be the preferred method to use…

Teams

Upgrading Microsoft Teams Desk Phones

Jeff Schertz May 21, 2020 76 Comments

This article outlines the currently available options to upgrade a certified Microsoft Teams IP Phone device to the latest firmware version as provided by Microsoft.  The concepts and processes are…

Poly

RealConnect for Teams Topologies

Jeff Schertz May 18, 2020 39 Comments

While this blog already contains several articles discussing Poly’s RealConnect solution many organizations with existing Poly video infrastructure deployments want to understand which RealConnect for Microsoft Teams topology may be…

Teams

Common Area Phones in Microsoft Teams

Jeff Schertz Apr 29, 2020 157 Comments

The deployment and administrative experience for a Common Area Phone (CAP) across Microsoft’s UC platform has changed over the years as it has matured from an on-premises software release with…

Azure

Enterprise Application Consent Requests in Azure

Jeff Schertz Apr 6, 2020 10 Comments

A increasingly frequent experience for Microsoft 365 administrators and users leveraging various third-party solutions is the need to approve some sort of permissions request presented to them as Enterprise Applications…

Posts navigation

1 2 … 27

Next Page »

  • About
  • 2021 (3)
  • 2020 (8)
  • 2019 (11)
  • 2018 (11)
  • 2017 (11)
  • 2016 (12)
  • 2015 (22)
  • 2014 (22)
  • 2013 (24)
  • 2012 (29)
  • 2011 (26)
  • 2010 (33)
  • 2009 (26)
  • 2008 (20)
  • 2007 (7)

3PIP (28) Administration (15) Certificates (18) CVI (16) CX (24) Deployment (38) Edge (21) Events (30) LPE (23) Management (1) Media (21) OTD (6) RealConnect (15) Software (11) Teams Phones (9) Teams Rooms (6) Tips (16) Trio (6) Troubleshooting (17) VTC (35) VVX (21)

Jeff Schertz's Blog

Microsoft UC Technical Articles