Updating the CX7000 Firmware

September 1, 2012 by · 42 Comments 

Polycom has released the first major software update for the CX7000 Unified Collaboration System for Microsoft Lync.  For details on what this release brings in terms of new features and improved functionality see this article from fellow Lync MVP Adam Jacobs. Firmware Versions The currently available versions of software can be downloaded directly from the […]

Lync Phone Edition CU6 Upgrade Issues

August 25, 2012 by · 46 Comments 

Any Tanjay family device (Polycom CX700, LG-Nortel 8450) currently running a Communicator Phone Edition (CPE) release (1.x or 3.5.x) cannot update directly to the Lync Phone Edition (LPE) CU6 (4.0.7577.4100) release due to a change in the way the newest firmware package was created. For clarification the Cumulative Update for June 2012 release is commonly […]

Polycom HDX Registration with Lync Server

August 20, 2012 by · 93 Comments 

This previous blog article covered some of the HDX registration steps but is over a year old and more recent firmware releases for the HDX has streamlined and simplified this process some.  So for any systems running release 3.0.3.x and newer the following directions are considered best practices when registering an HDX directly to an […]

Understanding Active Directory Naming Formats

August 20, 2012 by · 24 Comments 

This basic article is intended to provide a background in different Active Directory user name and domain name formats and how they are used by applications for basic and integrated authentication process within Windows Server. The guidance provided throughout is targeted towards working with Microsoft Lync, Exchange, and third-party solutions or applications which support direct […]

Lync Edge Server Best Practices

July 25, 2012 by · 125 Comments 

Amazingly enough these topics still comes up daily in technical forums, planning discussions with customers, and when troubleshooting improper deployments.  Although most of this material is not new and can be found in various places this article is intended as summary reference for readers new to the elusive concepts of Edge and Reverse Proxy services. […]

Video Interoperability in Lync 2013

July 23, 2012 by · 97 Comments 

The covers have been removed from Lync ‘Wave 15’ and the general public is now privy to download and install a preview version of Lync Server 2013.  This presents the opportunity to finally discuss a topic which has been broadly misunderstood for quite some time throughout the industry: what does “H.264 AVC/SVC” support mean exactly […]

Lync Video Interop Design Clinics

July 10, 2012 by · 14 Comments 

Over the next month or so I will be hosting a number of 3-hour design clinics throughout various Microsoft Technology Centers across the Midwest which will focus on Video conferencing in Lync Server 2010 and how to leverage third-party video conferencing solutions to extend the overall experience and capabilities.  Additional events are also being held […]

Understanding Lync Edge Server Ports

July 5, 2012 by · 67 Comments 

The Lync Edge Server is an often misunderstood server role that in theory is not all that complicated.  But without knowing some of the basic functionality provided it can be confusing at times to understand what traffic is going where in the topology. This article takes a look at the services and network traffic which […]

Lync Web Services Load Balancing with KEMP VLM

June 5, 2012 by · 19 Comments 

This article addresses a standard DNS Load Balanced scenario utilizing a Hardware Load Balancer (HLB) for web server requests only.  What is unique about this setup though is that the HLB is not actually a hardware solution, as the KEMP VLM is a virtualized service.  Although operation is identical between each, the Hyper-V version (also […]

New Lync Phone Edition Features

May 25, 2012 by · 2 Comments 

This is a brief article indented to highlight some new functionality introduced into the Lync Phone Edition client for all Aries devices with the recent firmware release in March 2012.  (The items discussed in this article do not apply to the firmware release specific to Tanjay devices.) In early March Microsoft released Cumulative Update 5 […]

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