Poly Trio with Microsoft Teams

August 6, 2019 by · 57 Comments 

There are four primary configuration scenarios available for the Poly Trio which support Microsoft Teams and the ideal option for an organization can depend on several factors.  The most important distinction is whether the Trio is deployed standalone as simply a phone or if it is also paired with Visual + or Visual Pro componentry […]

Hot-Desking and Common Area Phones in Skype for Business

May 10, 2018 by · 34 Comments 

This article is intended to explain the differences in new capabilities brought to both Skype for Business Online and the latest firmware releases for Polycom UCS-based IP phones.  While both Hot-desking and Common Area Phone (CAP) features were first provided in Lync Server these concepts are both handled quite differently in Office 365. Essentially the […]

Polycom UCS 5.6 for VVX Phones

July 31, 2017 by · 54 Comments 

The latest release of the Polycom VVX 5.6 UCS firmware is now available for Lync and Skype for Business (SfB) environments. This release includes some minor enhancements alongside a few major changes in look and behavior. For additional assistance with updating phones the following articles are provided as references. Perform a Factory Reset – This […]

Polycom UCS 5.5 for VVX Phones

December 10, 2016 by · 49 Comments 

The latest release of the Polycom VVX 5.5.1 UCS firmware is now available for Lync and Skype for Business (SfB) environments.  While the initial 5.5.0 release was published a number of months ago that was only intended for Open SIP applications and was not yet supported for Lync/SfB use. With this release comes a large […]

Polycom Phones with Skype for Business Online

February 29, 2016 by · 141 Comments 

As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365.  This functionality was first added to the VVX IP handset models back in September 2015 as covered in this previous article.  Direct registration support was just added to […]

Updating Polycom Trio Firmware

December 28, 2015 by · 166 Comments 

On the heels of the recent release of the Polycom RealPresence Trio 8800 comes the first firmware upgrades.  In the same fashion as previous articles on this blog covering various Lync and Skype for Business devices like the VVX desktop phones or the CX5500 RoundTable camera this article outlines the various ways that the Trio […]

Skype for Business and Exchange UM Integration

October 30, 2015 by · 28 Comments 

This article covers the configuration steps for introducing voice mail support into a Skype for Business (SfB) Server 2015 environment by integrating with Exchange Server 2013 Unified Messaging (UM).  Note that this series of Exchange integration articles leverages Exchange Server 2013 and will continue to do so for continuities’ sake.  Microsoft has recently released to […]

Polycom UCS 5.4 for VVX Phones

September 28, 2015 by · 85 Comments 

The latest release of the Polycom VVX 5.4 UCS firmware branch is now available for Lync and Skype for Business environments.  While the initial 5.4.0 release (5.4.0.5841) was published a few months ago that was only intended for Open SIP applications.  The recent 5.4.0A release (5.4.0.10182) is fully supported for Lync and Skype for Business […]

Lync Registration on VVX Phones

April 19, 2015 by · 23 Comments 

Most of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to revisit each of the options in a single referenceable article.  The options covered below are available on any VVX phone running at least UCS 5.2 […]

Polycom UCS 5.3 for VVX Phones

March 31, 2015 by · 109 Comments 

The newest release of Polycom VVX firmware is now available as the 5.3 UCS release.  There are a lot of new Lync specific features, some of which are highlighted in this article.  Not all of the features are covered, so make sure to also look for the upcoming administrators guide for release 5.3 for full […]

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