Skype for Business Updates

May 16, 2016 by · 10 Comments 

By popular request here is an updated article, similar to that of the living Updating Lync 2013 article, which will track the various Skype for Business client and server updates.  Note that as with the previous article the various mobile clients are omitted mainly due to their update frequency and little value the historical data […]

Updating Trio 8800 Firmware

December 28, 2015 by · 85 Comments 

On the heels of the recent release of the Polycom RealPresence Trio 8800 comes the first firmware upgrades.  In the same fashion as previous articles on this blog covering various Lync and Skype for Business devices like the VVX desktop phones or the CX5500 RoundTable camera this article outlines the various ways that the Trio […]

Lync Phone Edition and Public Certificates

October 28, 2014 by · 13 Comments 

This article aims to serve two purposes.  Firstly, as a reminder to always keep Lync Phone Edition (LPE) devices updated and not to grow lackadaisical regarding the routine administrative tasks of frequently downloading these periodic cumulative updates and applying them to the Lync servers. Secondly, if the previous advice was not taken to heart then […]

Updating CX5100 and CX5500 Firmware

September 21, 2014 by · 29 Comments 

An earlier article entitled Polycom CX5100 for Lync 2013 introduced the newest RoundTable device for Lync, briefly discussing the firmware update process.  As this product was brand new at the time there had been no newer firmware updates yet released to warrant covering that process in detail. Now that the CX5100 and the nearly identical […]

Updating Lync 2013

August 20, 2014 by · 35 Comments 

Upon looking at visitor statistics for this blog one of the reoccurring trends is the amount of traffic to articles like Updating Lync Phone Edition Devices after Microsoft releases a new round of Lync updates.  It can sometimes be difficult to successfully navigate through the various updates which follow different release schedules which are sometimes […]

Updating Polycom VVX Phones

October 16, 2013 by · 63 Comments 

With the recent release of UCS 5.0 for Polycom VVX Phones automatic firmware updates are now supported directly from the Lync Device Update service.  This is the same functionality which Lync Phone Edition devices have always used for firmware updates and now eliminates the need for a separate provisioning server in most Lync environments leveraging […]

Updating Lync Phone Edition Devices for Lync 2013

May 31, 2013 by · 39 Comments 

This article is a brief update to the process previously documented for Lync Server 2010.  In Lync Server 2013 the Device Update service is unchanged and the steps shown in that article are still applicable, so why the need for a new post on this subject? Background It is important to understand that although Lync […]

Updating Polycom SIP Phone Firmware

October 31, 2012 by · 46 Comments 

This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices which are already running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier) this manual process was […]

Updating the CX5000 and RoundTable Firmware

February 9, 2012 by · 65 Comments 

Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX5000 Unified Conference Stations most do not clearly explain the differences in the products or the update processes. Additionally with the recent announcement of the new Polycom CX5000 HD model it seems fitting to revisit […]

Updating Lync Phone Edition Devices

January 23, 2011 by · 131 Comments 

By default an installation of Lync Server does not contain any pre-installed or pre-approved updates, this must be performed manually by an administrator.  This is basically the same process as was used in Office Communications Server except that now there are multiple update packages, which on the surface appear to be identical.  Previously the only […]