Provisioning Polycom SIP Phones
May 15, 2013 by Jeff Schertz · Leave a Comment
The process documented in this article can be used in any Lync 2010 or 2013 environment to setup a centralized provisioning server for managing Polycom SIP phones running Polycom Unified Communications Software (UCS). This article is not intended to replace or accompany any official Polycom documentation. Instead this process alone can be used to deploy [...]
Polycom Qualified Lync Phones with PIN Authentication
December 17, 2012 by Jeff Schertz · 17 Comments
Polycom has just released an update to the UCS firmware for VVX 500 and VVX 600 phones which includes additional functionality for Lync 2010 interoperability. On top of the features already provided in the previous Lync Qualified release the ability to support PIN Authentication is now available on these two phone models. In order to [...]
Importing Certificates on Polycom SIP Phones
November 5, 2012 by Jeff Schertz · 8 Comments
A recent blog article shows how to easily deploy a Polycom SIP Phone running UCS 4.1.0 firmware in a Lync environment, but in the event that the device is unable to successfully sign in to the Lync server then this is typically a TLS communications problem most often attributed to a certificate trust failure. [...]
Updating Polycom SIP Phone Firmware
October 31, 2012 by Jeff Schertz · 11 Comments
This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices which are already running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier) this manual process was [...]
Polycom Qualified Lync Phone Configuration
October 31, 2012 by Jeff Schertz · 17 Comments
In a previous series of articles the configuration and registration of Polycom SIP phones was covered in detail with directions specific to using the previous Polycom Unified Communications Software (UCS) 4.0.x firmware release. The Lync interoperability story changes quite a bit for these device families in terms of available features and provisioning steps with this [...]
Locking Lync Phones
September 19, 2012 by Jeff Schertz · 16 Comments
There are two different types of telephone handsets optimized for Lync which support the ability to be tethered via USB to a Windows PC for a ‘better together’ user experience. In the event that the connected Windows PC is locked manually by a user or automatically by the screen saver then the devices can also [...]
Updating the CX7000 Firmware
September 1, 2012 by Jeff Schertz · 26 Comments
Polycom has released the first major software update for the CX7000 Unified Collaboration System for Microsoft Lync. For details on what this release brings in terms of new features and improved functionality see this article from fellow Lync MVP Adam Jacobs. Firmware Versions The currently available versions of software can be downloaded directly from the [...]
Polycom HDX Registration with Lync Server
August 20, 2012 by Jeff Schertz · 38 Comments
This previous blog article covered some of the HDX registration steps but is over a year old and more recent firmware releases for the HDX has streamlined and simplified this process some. So for any systems running release 3.0.3.x and newer the following directions are considered best practices when registering an HDX directly to an [...]
New Lync Phone Edition Features
May 25, 2012 by Jeff Schertz · 2 Comments
This is a brief article indented to highlight some new functionality introduced into the Lync Phone Edition client for all Aries devices with the recent firmware release in March 2012. (The items discussed in this article do not apply to the firmware release specific to Tanjay devices.) In early March Microsoft released Cumulative Update 5 [...]
Extension Dialing with Polycom SIP Phones
April 28, 2012 by Jeff Schertz · 32 Comments
In the previous article “Lync Integration with Polycom SIP Phones” the ability for native Lync registration was introduced for many of the standard SIP handsets with the firmware release version 4.0.1. Recently a new firmware version of 4.0.2B was released containing some minor updates and hotfixes. Included in this release was the ability to support [...]
