Device Updates with Skype for Business Online

July 8, 2016 by · Leave a Comment 

As outlined in this previous article a wide array of Polycom phones are now supported directly with Skype for Business Online in Office 365.  In the past dealing with device updates has been covered in several articles for the different device families and models.  These same concepts still generally apply when using the devices with […]

Polycom Phones with Skype for Business Online

February 29, 2016 by · 33 Comments 

As of the end of January 2016 many currently available Polycom IP handsets and conference phones are now supported with Skype for Business Online with Office 365.  This functionality was first added to the VVX IP handset models back in September 2015 as covered in this previous article.  Direct registration support was just added to […]

Updating Trio 8800 Firmware

December 28, 2015 by · 53 Comments 

On the heels of the recent release of the Polycom RealPresence Trio 8800 comes the first firmware upgrades.  In the same fashion as previous articles on this blog covering various Lync and Skype for Business devices like the VVX desktop phones or the CX5500 RoundTable camera this article outlines the various ways that the Trio […]

Polycom UCS 5.4 for VVX Phones

September 28, 2015 by · 59 Comments 

The latest release of the Polycom VVX 5.4 UCS firmware branch is now available for Lync and Skype for Business environments.  While the initial 5.4.0 release (5.4.0.5841) was published a few months ago that was only intended for Open SIP applications.  The recent 5.4.0A release (5.4.0.10182) is fully supported for Lync and Skype for Business […]

Lync Registration on VVX Phones

April 19, 2015 by · 18 Comments 

Most of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to revisit each of the options in a single referenceable article.  The options covered below are available on any VVX phone running at least UCS 5.2 […]

Introducing the Polycom RoundTable 100

April 15, 2015 by · 16 Comments 

Recently at Enterprise Connect 2015 Microsoft and Polycom together unveiled the latest in conference room solutions designed for Microsoft’s enterprise UC platform. The RoundTable 100 is the first offering in a series of new co-developed products designed specifically to work with Skype for Business (SfB).  This product enters a completely new arena in terms of […]

Polycom UCS 5.3 for VVX Phones

March 31, 2015 by · 99 Comments 

The newest release of Polycom VVX firmware is now available as the 5.3 UCS release.  There are a lot of new Lync specific features, some of which are highlighted in this article.  Not all of the features are covered, so make sure to also look for the upcoming administrators guide for release 5.3 for full […]

Polycom RPP Configuration for Lync

March 25, 2015 by · 11 Comments 

The core Polycom video bridging infrastructure components of the RealPresence Platform (RPP) have recently attained Lync Qualification.  As of the posting of this article the following RPP products qualified for Lync Server 2013 are: The Distributed Media Application (DMA) 7000 version 6.2 The RealPresence Collaboration Server (RPCS, a.k.a RMX) version 8.5 This means that when […]

Lync Phone Edition and Public Certificates

October 28, 2014 by · 13 Comments 

This article aims to serve two purposes.  Firstly, as a reminder to always keep Lync Phone Edition (LPE) devices updated and not to grow lackadaisical regarding the routine administrative tasks of frequently downloading these periodic cumulative updates and applying them to the Lync servers. Secondly, if the previous advice was not taken to heart then […]

Updating CX5100 and CX5500 Firmware

September 21, 2014 by · 26 Comments 

An earlier article entitled Polycom CX5100 for Lync 2013 introduced the newest RoundTable device for Lync, briefly discussing the firmware update process.  As this product was brand new at the time there had been no newer firmware updates yet released to warrant covering that process in detail. Now that the CX5100 and the nearly identical […]

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