Lync Registration on VVX Phones

April 19, 2015 by · Leave a Comment 

Most of the instruction in this article has already been included in various past articles but as some additional methods for Lync registration have been introduced it seems logical to revisit each of the options in a single referenceable article.  The options covered below are available on any VVX phone running at least UCS 5.2 […]

Introducing the Polycom RoundTable 100

April 15, 2015 by · 3 Comments 

Recently at Enterprise Connect 2015 Microsoft and Polycom together unveiled the latest in conference room solutions designed for Microsoft’s enterprise UC platform. The RoundTable 100 is the first offering in a series of new co-developed products designed specifically to work with Skype for Business (SfB).  This product enters a completely new arena in terms of […]

Polycom UCS 5.3 for VVX Phones

March 31, 2015 by · 42 Comments 

The newest release of Polycom VVX firmware is now available as the 5.3 UCS release.  There are a lot of new Lync specific features, some of which are highlighted in this article.  Not all of the features are covered, so make sure to also look for the upcoming administrators guide for release 5.3 for full […]

Polycom RPP Configuration for Lync

March 25, 2015 by · 5 Comments 

The core Polycom video bridging infrastructure components of the RealPresence Platform (RPP) have recently attained Lync Qualification.  As of the posting of this article the following RPP products qualified for Lync Server 2013 are: The Distributed Media Application (DMA) 7000 version 6.2 The RealPresence Collaboration Server (RPCS, a.k.a RMX) version 8.5 This means that when […]

Lync Phone Edition and Public Certificates

October 28, 2014 by · 9 Comments 

This article aims to serve two purposes.  Firstly, as a reminder to always keep Lync Phone Edition (LPE) devices updated and not to grow lackadaisical regarding the routine administrative tasks of frequently downloading these periodic cumulative updates and applying them to the Lync servers. Secondly, if the previous advice was not taken to heart then […]

Updating CX5100 and CX5500 Firmware

September 21, 2014 by · 9 Comments 

An earlier article entitled Polycom CX5100 for Lync 2013 introduced the newest RoundTable device for Lync, briefly discussing the firmware update process.  As this product was brand new at the time there had been no newer firmware updates yet released to warrant covering that process in detail. Now that the CX5100 and the nearly identical […]

Updating Lync 2013

August 20, 2014 by · 12 Comments 

Upon looking at visitor statistics for this blog one of the reoccurring trends is the amount of traffic to articles like Updating Lync Phone Edition Devices after Microsoft releases a new round of Lync updates.  It can sometimes be difficult to successfully navigate through the various updates which follow different release schedules which are sometimes […]

Polycom UCS 5.1 for VVX Phones

July 24, 2014 by · 64 Comments 

This article was posted to serve two purposes which are to introduce the latest 5.1.1 firmware and its new features as well as detail the out of the box experience for the fifteen lucky Lync User Group attendees who managed to win a free Polycom VVX410 and Color Expansion Module at their local event this […]

Resetting Polycom Phones

June 6, 2014 by · 12 Comments 

Resetting configuration data or rolling back the firmware on Lync IP phones is one of the most basic troubleshooting procedures, but at the core is also often misunderstood.  This article will cover the reset procedures as well as explain what is actually happening on the devices. Although most of the instructions in this article have […]

The Future of Lync IP Phones

April 25, 2014 by · 7 Comments 

A topic originally meant for the recent Lync Conference summary article, it seemed more appropriate to break this out into a separate post.  This subject comes up now in almost every discussion related to Lync Enterprise Voice deployment needs for physical desk phones and conference phones. Recently the most common question, especially evident at the […]

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