Locking Lync Phones
September 19, 2012 by Jeff Schertz · 16 Comments
There are two different types of telephone handsets optimized for Lync which support the ability to be tethered via USB to a Windows PC for a ‘better together’ user experience. In the event that the connected Windows PC is locked manually by a user or automatically by the screen saver then the devices can also [...]
Updating the CX7000 Firmware
September 1, 2012 by Jeff Schertz · 26 Comments
Polycom has released the first major software update for the CX7000 Unified Collaboration System for Microsoft Lync. For details on what this release brings in terms of new features and improved functionality see this article from fellow Lync MVP Adam Jacobs. Firmware Versions The currently available versions of software can be downloaded directly from the [...]
New Lync Phone Edition Features
May 25, 2012 by Jeff Schertz · 2 Comments
This is a brief article indented to highlight some new functionality introduced into the Lync Phone Edition client for all Aries devices with the recent firmware release in March 2012. (The items discussed in this article do not apply to the firmware release specific to Tanjay devices.) In early March Microsoft released Cumulative Update 5 [...]
Troubleshooting Lync Phone Edition Issues
March 19, 2012 by Jeff Schertz · 53 Comments
This article serves as a follow-up to a few previous articles which will further explain some of the requirements, capabilities, and limitations of the Lync Phone Edition firmware which appear to still be unclear to some and seem to warrant further discussion. It does not cover complete feature functionality but instead focuses on provisioning and [...]
Updating the CX5000 and RoundTable Firmware
February 9, 2012 by Jeff Schertz · 30 Comments
Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX5000 Unified Conference Stations most do not clearly explain the differences in the products or the update processes. Additionally with the recent announcement of the new Polycom CX5000 HD model it seems fitting to revisit [...]
Location Information on Lync Phone Edition
September 19, 2011 by Jeff Schertz · 8 Comments
There are a number of articles out there already in the topic of configuring Location Information Services in Lync Server for everything from displaying location information on endpoints to deploying a full E911 solution for multiple wired and wireless endpoints. But in order for Lync Phone Edition (LPE) clients to correctly show the location information [...]
Common Area Phone Configuration in Lync
April 16, 2011 by Jeff Schertz · 57 Comments
With the introduction of the new Lync Phone Edition client in Lync Server 2010 there is now a way to support basic telephony functionality without having to login as a regular user to a standalone handset. In Office Communications Server this experience was limited to using an executive-class CX700 (Tanjay) with a dedicated user account [...]
Lync Phone Edition Incompatible with Wildcard Certificates
February 12, 2011 by Jeff Schertz · 10 Comments
As discussed in this previous article I am not a big fan of wildcard certificates. Here is another reason why. Lync Phone Edition devices do not support the use of wildcard entries in certificates on any Lync Server role. If used on either the Front-End or Access Edge server certificates then the phones may not [...]
Updating Lync Phone Edition Devices
January 23, 2011 by Jeff Schertz · 76 Comments
By default an installation of Lync Server does not contain any pre-installed or pre-approved updates, this must be performed manually by an administrator. This is basically the same process as was used in Office Communications Server except that now there are multiple update packages, which on the surface appear to be identical. Previously the only [...]
Manual VLAN Configuration for Lync Phone Edition
January 11, 2011 by Jeff Schertz · 18 Comments
In environments with managed switches and VLANs which do not support the Link Layer Discovery Protocol (LLDP) it may be necessary to pass the VLAN identifier to Lync Phone Edition devices using DHCP as briefly discussed in the Lync Server 2010 documentation. But exactly how to configure this is not actually covered in the documentation, [...]
