Polycom CX5100 for Lync 2013

With the recently announced availability of the CX5100 Unified Conference Station this new device will start making an appearance in Lync environments all over the world.  The goal of this article is to review changes and improvements in the completely redesigned CX5100 as well as those found in Lync 2013 servers and clients which were […]

Lync Phone Edition Strict Domain Naming

In the January 2013 Cumulative Update for Lync Phone Edition (CU7) Microsoft changed a key element of the client registration process.  Adherence to Strict DNS Naming was introduced into the Lync server discovery process that the devices use which was not present in previous versions.  What this means is that if the required Service Locator […]

Updating Lync Phone Edition Devices for Lync 2013

This article is a brief update to the process previously documented for Lync Server 2010.  In Lync Server 2013 the Device Update service is unchanged and the steps shown in that article are still applicable, so why the need for a new post on this subject? Background It is important to understand that although Lync […]

Locking Lync Phones

There are two different types of telephone handsets optimized for Lync which support the ability to be tethered via USB to a Windows PC for a ‘better together’ user experience.  In the event that the connected Windows PC is locked manually by a user or automatically by the screen saver then the devices can also […]

Updating the CX7000 Firmware

Polycom has released the first major software update for the CX7000 Unified Collaboration System for Microsoft Lync.  For details on what this release brings in terms of new features and improved functionality see this article from fellow Lync MVP Adam Jacobs. Firmware Versions The currently available versions of software can be downloaded directly from the […]

Lync Phone Edition CU6 Upgrade Issues

Any Tanjay family device (Polycom CX700, LG-Nortel 8450) currently running a Communicator Phone Edition (CPE) release (1.x or 3.5.x) cannot update directly to the Lync Phone Edition (LPE) CU6 (4.0.7577.4100) release due to a change in the way the newest firmware package was created. For clarification the Cumulative Update for June 2012 release is commonly […]

New Lync Phone Edition Features

This is a brief article indented to highlight some new functionality introduced into the Lync Phone Edition client for all Aries devices with the recent firmware release in March 2012.  (The items discussed in this article do not apply to the firmware release specific to Tanjay devices.) In early March Microsoft released Cumulative Update 5 […]

Troubleshooting Lync Phone Edition Issues

This article serves as a follow-up to a few previous articles which will further explain some of the requirements, capabilities, and limitations of the Lync Phone Edition firmware which appear to still be unclear to some and seem to warrant further discussion. It does not cover complete feature functionality but instead focuses on provisioning and […]

Updating the CX5000 and RoundTable Firmware

Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX5000 Unified Conference Stations most do not clearly explain the differences in the products or the update processes. Additionally with the recent announcement of the new Polycom CX5000 HD model it seems fitting to revisit […]

Location Information on Lync Phone Edition

There are a number of articles out there already in the topic of configuring Location Information Services in Lync Server for everything from displaying location information on endpoints to deploying a full E911 solution for multiple wired and wireless endpoints. But in order for Lync Phone Edition (LPE) clients to correctly show the location information […]

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