RealConnect for Clariti

March 15, 2019 by · Leave a Comment 

Several previous articles on this blog have gone into details on the Polycom RealConnect video interoperability solution for Lync and Skype for Business meetings.  Most recently this article attempted to clarify all the different models available to various Polycom video infrastructure and Microsoft Skype for Business deployments across on-premises installations, cloud offerings, and hybrids of […]

Verifying Users Enabled for CVI

March 13, 2019 by · Leave a Comment 

This brief article includes a few tips on how to verify which Office 365 user account have been enabled to use a partner-provided Cloud Video Interop (CVI) solution, like the Polycom RealConnect Service. When initially configuring an Office 365 tenant for CVI one of the final steps is to enable user accounts for the service.  […]

RealConnect Service Network Communications Explained

March 5, 2019 by · 2 Comments 

Multiple recent articles covering Cloud Video Interop for Microsoft Skype for Business and Teams meetings have introduced several Polycom services which are all resident in Microsoft’s Azure cloud.  When leveraging these services it may not be clear as to exactly where they are hosted and what are the best practices for connecting to them effectively […]

Creating Microsoft Teams Rooms Accounts

February 3, 2019 by · 6 Comments 

This article revisits the topic of creating accounts which are used by Microsoft Teams Rooms (MTR), formerly known as the Skype Room System (SRS) v2 platform.  The guidance in this article is applicable to creating online accounts for any natively supported device, from Polycom VVX and Trio phones, to the various Skype Room System offerings […]

Polycom OTD Service with Cisco Endpoints

January 26, 2019 by · 3 Comments 

This article about the Polycom One Touch Dial (OTD) service is another in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. Before performing any configuration steps in this article it is recommended to first review the Polycom One Touch Dial Service article […]

Polycom Cloud Relay

December 1, 2018 by · 2 Comments 

This article is the third in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

Polycom One Touch Dial Service

November 28, 2018 by · 17 Comments 

This article is the second in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings. RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

RealConnect Service for Skype and Teams

October 31, 2018 by · 4 Comments 

This article is the first in a series which covers Polycom’s RealConnect service, a Microsoft Azure-based video interoperability service for Skype for Business and Microsoft Teams meetings.  RealConnect Service for Skype and Teams – introduces the overall solution and the steps to activate the service for use with Skype for Business Online meetings and/or Teams […]

Managing Office 365 with PowerShell

October 9, 2018 by · 6 Comments 

This article is intended to share a streamlined approach for managing Office 365 services via PowerShell which are pertinent to the Microsoft UC platform, namely Exchange Online, Skype for Business Online, and Microsoft Teams.  Covered are a host of one-time installation steps needed to prepare a single workstation with the requisite software as well as […]

Hot-Desking and Common Area Phones in Skype for Business

May 10, 2018 by · 24 Comments 

This article is intended to explain the differences in new capabilities brought to both Skype for Business Online and the latest firmware releases for Polycom UCS-based IP phones.  While both Hot-desking and Common Area Phone (CAP) features were first provided in Lync Server these concepts are both handled quite differently in Office 365. Essentially the […]

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