Hot-Desking and Common Area Phones in Skype for Business

May 10, 2018 by · 2 Comments 

This article is intended to explain the differences in new capabilities brought to both Skype for Business Online and the latest firmware releases for Polycom UCS-based IP phones.  While both Hot-desking and Common Area Phone (CAP) features were first provided in Lync Server these concepts are both handled quite differently in Office 365. Essentially the […]

Polycom UCS 5.7 for VVX Phones

April 29, 2018 by · 2 Comments 

The latest release of the Polycom VVX 5.7 UCS firmware is available for Lync and Skype for Business (SfB) environments. This release includes some minor enhancements alongside a few major changes in look and behavior. For additional assistance with updating phones the following articles are provided as references. Perform a Factory Reset – This is […]

What is RealConnect?

February 26, 2018 by · 12 Comments 

Over the years this blog has covered the general topic of interoperability between the various Microsoft Communications Server UC platforms and industry standards-based video conferencing equipment found all over the world.  These Video TeleConferencing (VTC) systems are in no way a legacy platform as although the standards have been around for a long time there […]

Polycom Group Series with Skype for Business Online

December 11, 2017 by · 2 Comments 

A past article covered several facets of registering and using a Polycom RealPresence Group Series video conferencing system with Skype for Business 2015 Server deployments. In that article it was mentioned that support for Skype for Business Online was imminent. That support arrived this past summer in the form of official Microsoft qualification of the […]

Media Port Range Behavior on Polycom Devices

November 8, 2017 by · 5 Comments 

An older, now partially outdated article covered in depth how to configure Quality of Service (QoS) on Polycom VVX phones for use with Lync Server.  Much of the guidance in that article is still applicable and even extends to newer Trio conference phones as well as the newer Skype for Business Server and Online platforms. […]

Understanding Office 365 Licensing for Meeting Devices

August 21, 2017 by · 14 Comments 

The purpose of this article is to explain what type of Office 365 licenses can or should be used with any of the various phones and meeting devices qualified by Microsoft for Skype for Business Online.  These products can natively register to Skype for Business Online using resource accounts which must be assigned the correct […]

Polycom UCS 5.6 for VVX Phones

July 31, 2017 by · 52 Comments 

The latest release of the Polycom VVX 5.6 UCS firmware is now available for Lync and Skype for Business (SfB) environments. This release includes some minor enhancements alongside a few major changes in look and behavior. For additional assistance with updating phones the following articles are provided as references. Perform a Factory Reset – This […]

Discovering the Skype for Business Registrar

May 30, 2017 by · 6 Comments 

This brief article walks through some common steps which can be used to locate the Fully Qualified Domain Name (FQDN) of a Lync or Skype for Business registrar from either on-premises or online environments.  (This content was originally to be part of another article but was split into a separate post for easier reference.) This […]

Q2 2017 SkypeUG Meetings

April 30, 2017 by · Leave a Comment 

The next round of quarterly Skype for Business Users Group meetings has been announced and scheduled starting this month. Latest News Please welcome our newest board member, Josh Blalock. Event Details This quarter’s events will be conducted in our familiar two-session format: The first session will explore the array of various directory synchronization and client […]

Skype for Business Online Meeting Room Accounts

January 16, 2017 by · 49 Comments 

One of the most common questions asked when working among the array of available Skype for Business (SfB) audio and video endpoints is regarding what type of Lync or Skype for Business account can or should be used?  The short answer here is that there typically is not only one right answer.  Most of the […]

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